terms & conditions

Jill Home Accents & Gifts (AKA Jill Palm Springs) reserves the right to update or modify these Terms and Conditions at any time without prior notice. Please review these Terms and Conditions whenever you purchase products from www.jillpalmsprings.com. Should you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. These terms and conditions may change without notice.

 

RETURN/EXCHANGE POLICY

It is our desire at Jill Home Accents & Gifts that you love your purchases, but we understand that returns happen and your satisfaction is important to us. Below are our return and exchange policies:

  • Full refund within seven days of purchase.

  • Store credit up to 14 days of purchase.

  • No refunds/exchanges on sale items.

  • Customers are responsible for costs related to shipping returns/exchanges.

PROHIBITED

You must not misuse www.jillpalmsprings.com. Without limiting the breadth of the foregoing, you will not: commit, facilitate or encourage a criminal offence; transmit or distribute a virus, Trojan horse, worm, logic bomb, or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of Jill Palm Springs or its partners involved in the operation and maintenance of www.jillpalmsprings.com. You shall not directly or indirectly take any action to unduly stress www.jillpalmsprings.com, including by way of example and not limitation, incurring session lengths or conducting search queries that we reasonably determine to be abusive, launching or facilitating any denial of service attack or using any scraper, robot, spider, or other automated mechanism to access www.jillpalmsprings.com or download content. We reserve the right to monitor your use of www.jillpalmsprings.com to provide guidance and assistance in the use of the Website, and to monitor your conformance with these Terms of Service. You acknowledge and hereby consent to such monitoring. Breaching this provision may constitute a criminal offence under the Computer Misuse Act 1990 or other relevant legislation. Jill Home Accents & Gifts will report any such breach to the relevant law enforcement authorities and may disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability. Payment can be made by Visa, MasterCard, VISA  Card and debit cards. Payment will be debited and cleared from your account upon completion of the packing of your order. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer.If the issuer of your credit/debit card refuses to authorize payment to Jill Palm Springs, we will not be liable for any delay or non-delivery. Occasionally, high demand causes us to run out of certain items. If we don't have an item that you have ordered in stock, we'll notify you by email immediately.Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit/debit card, we will not charge you for the item or any taxes, shipping or handling charges.We take reasonable care to make www.jillpalmsprings.com secure. All credit/debit card transactions on this site are processed using a secure online payment gateway that encrypts your card details in a secure host environment.To help ensure that your shopping experience is safe, simple and secure we use Secure Socket Layer (SSL) technology.Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from www.jillpalmsprings.com.

Acceptance of your order: Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. Unless you cancel your order, acceptance of your order will be perfected upon completion of the packing of your order. Completion of the contract between you and Jill Home Accents & Gifts will be perfected when we dispatch the goods to you at which time you. The sale contract is therefore concluded in the city and state Palm Springs CA USA, and the language of the contract is English.We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock.Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from www.jillpalmsprings.com whether or not that merchandise has been sold, removing, screening or editing any materials or content on www.jillpalmsprings.com, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

 

Typographical Errors: In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

 

We may include hyperlinks on www.jillpalmsprings.com to other websites or resources operated by parties other than Jill Home Accents & Gifts, including advertisers. We are not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Jill Home Accents & Gifts, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use www.jillpalmsprings.com or your breach of the Terms & Conditions.

SHIPPING & DELIVERY

  • At this time, Jill Home Accents & Gifts ships only to street addresses located within the 48 contiguous United States. We are unable to ship to P.O Boxes.

  • Orders placed before 12pm PST, Monday through Friday will be shipped within 1 business day when products are in stock. Orders received on Friday after 12pm - Sunday will be processed on the following Monday. Shipping timeframes listed on checkout page are estimated arrival dates and not guaranteed.

  • Most purchases are shipped via USPS or FedEx Ground and usually arrive within 7 business days of receipt of your order.

  • Some products require additional delivery time - please see information on the product description for details.

OVERSIZED ITEMS

  • Furniture will have varying lead times - Please check the product description for details before ordering.

  • Our furniture and large paintings may ship via freight with curbside or doorstep delivery and there is an additional shipping charge for these purchases (see product details).

 

TRACKING YOUR ORDER

  • Once your oder has shipped, you will receive an email containing confirmation of your order, shipping information, and your tracking number. You can also call 760-778-8819 Monday through Friday, 10 am to 5 pm (PST).

 

WEATHER DELAYS

  • Jill Home Accents & Gifts, UPS, FedEx and USPS CANNOT guarantee timely package delivery when the delays are caused by weather conditions or other uncontrollable situations and Jill Home Accents & Gifts  will not be responsible for costs associated with such delays.